Magic Express when trip is booked through 3rd party

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dontthrowsand's picture
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Joined: 05/28/2012
Posts: 359
Magic Express when trip is booked through 3rd party

I was wondering who I needed to contact regarding my magical express reservation when I booked my package through a 3rd party online.

I tried calling the Disney number but they said they couldn't make any changes. Should I call Magic Express directly or try calling WestJet (who I booked through)?

Allie's picture
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Joined: 06/26/2012
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Call the place you booked your trip through. If Disney is saying you can't make changes yourself, Magical Express will have the same answer.

Kristen K.'s picture
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Joined: 09/01/2011
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What Allie said wink

Mcheal's picture
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Joined: 05/19/2011
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You may want to call the resort you are staying at. I have booked rooms thru a 3rd party and as long as I had the reservation number I was able to make a magical express reservation. There was a time you could add magical express online with your hotel reservation number, but not sure if that still exists.

dontthrowsand's picture
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Joined: 05/28/2012
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We figured it out! WestJet sent me the link. There is a separate Magical Express website (that does not work in Safari as I learned)

https://disneyworld.disney.go.com/airport-transportation-reservation/

JanJ's picture
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Joined: 07/14/2013
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Cool.....this is the same online form I used to sign up for Magical Express through the DVC site.