Allie wrote:Ugh this website is driving me absolutely insane. I can book the package if I do it as a new reservation, but when I go in to try and make the exact same changes to an existing reservation it say that rates and availability are not available at this time. Been working on this for going on 7 hours now...I feel your frustration, Allie. I just tipped over the 8-hour mark. At 2:15:xx on this call, I spoke with a very nice CM who couldn't help me because she wasn't trained to work with TA's (I called the TA line) and she had to put me BACK AT THE END of the queue! Call time is now 4:07. Still on hold. Nevermind the 60 and 90 minute calls that were dropped earlier and a total of 90 minutes of busy signals. I have literally dialed this number more than 200 times today.
I can't believe that they didn't release AP & Disney Visa first. This is insane.
Did you have any success yet?
And I just got transferred to three different people and tossed back into the queue with a 103 minute estimated wait.
Be good at something. It makes you valuable. Have something to bring to the table because that will make you more welcome. --Randy Pausch
Trip Reports:
December 2013: 10th Anniversary, 1st DVC Stay | April 2014: Birthday on the Boardwalk | May 2014: Star Wars Weekend, Navigating WDW with a wheelchair | August 2014: Villains Unleashed | September/October 2014: MNSSHP, F&W, Tower of Terror 10-miler | March/April 2015: Disneyland and California Coastal Cruise | November 2015: Wine & Dine Half, Food & Wine, 1st Disney Cruise | February 2016: Presidential Classic Gymnastics Meet | March 2016: "Work" Trip, Tours, F&G Festival | April 2016: Conference at Disneyland | Fall 2016: Festive Fall Fun | January 2017: Festival of the Arts | May 2017: AbD Backstage Magic | July 2017: AbD San Francisco | Sorry I had to give up doing trip reports. Too many time commitments right now.