Hi there!
We've talked on several threads and articles about Disney's Merchandise and Mail order. This week Admin got a note from Disney letting us know that there are some changes going on. I thought that I would pass on the news.
Recently, extended operating hours were put in place of 9:00 AM - 8:00 PM, EST Monday through Friday, excluding holidays.
There is updated contact information if you're interested in contacting Disney Merchandise Guest Services for inquires from Walt Disney World, Disneyland, Aulani, A Disney Resort and Spa, Disney Cruise Line, warehouse and liquidation stores and Disney Vacation Club beach destinations.
Merchandise Guest Services continues to be accessible toll free at (877) 560-6477
or for international callers at +1 (407) 934-6111.
All of the previous e-mail addresses for Merchandise Guest Services and mail order services have merged and consolidated into