I'm so excited to hear his! I've always hated the slim 9-5 sort of hours that Member Services has kept. It's great to hear that I'll be able to give them a call in the evening now!
"To better meet Members' needs, starting on July 1, 2012 Member Services will extend operating hours to 9 a.m.-7:30 p.m. on weekdays (previously 9 a.m.-5:30 p.m.), while maintaining its 9 a.m.-5:30 p.m. weekend hours.
The added hours are just the latest enhancement to Members' vacation-planning options, following the debut of the new Vacation Center at DVCMember.com. Accessible almost 24 hours a day (minus 30 minutes of scheduled maintenance from 2-2:30 a.m. Eastern daily), the Vacation Center includes the online-booking system, which lets Members book available Disney Vacation Club Resorts using Vacation Points, check available vacation points for any and all contracts, create and view wait lists, access records of past trips, add Disney Dining Plans and Magical Celebrations, and use the Disney Online Check-in Service. Members also may use the Vacation Center to purchase tickets and travel insurance, add Disney's Magical Express transportation and make dining reservations."
