Fastpass+ Questions Answered

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Sat, 02/08/2014 - 23:31

Mandy

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Posts: 2485

Fastpass+ Questions Answered

Most of you are still not fully informed on fastpass+ so I thought I would post an information post.
This is how fastpass+ works right now and could change at anytime. Remember, it is still in the testing phase.
Disney resort guests can pre-select their fastpasses up to 60 days in advance. Everyone else makes the selections day off at the park which you want fastpasses. Everyone gets three fastpasses a day. If you use fastpasses at one park (i.e. Magic Kingdom), you can't use them at any other park that same day. You still need everyone's park tickets to get the fastpasses. So mom can't choose fastpasses for herself then expect everyone else to get in with her. You still have times to show up to the attractions to use the fastpass. The sooner you get to the park, the better fastpass times you'll get and the more attraction availability. Lines for the kiosks may look long but most of them are under 10 minutes. Most families bring everyone with them to pick fastpasses and that makes it look longer then it is. There could be 30 people in line but it could only be five families. There have been instances of where there is a group of 8 or more but all eight of them have to be in line. When you get in line for the kiosk, have in mind what rides you want to choose and have your park tickets out by the time you get to the front of the line. It also helps, when you have all the cards labeled with names on the back. The cards say please print name and it really means to have it printed. You can modify fastpasses as long as they haven't been used.

I believe that is all the information that is asked on a daily basis. If you have more questions or need some clarification, feel free to ask and I can answer them to the best of my knowledge.

Sat, 02/08/2014 - 23:46

Vettelover

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Thank You very very much Mandy, it is greatly appreciated.

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Sun, 02/09/2014 - 00:50

Disney Holic

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Thanks so much Mandy.

I have a question, if I purchase a MYW ticket now for our trip, and link it to my MDE and onsite stay, I can use it to prebook FP+ before getting to the parks.

However, if on arrival and before first use I then upgrade to an Annual Pass, will the AP be linked into MDE and will my FP+ bookings be transferred over to the AP?

I have more questions depending on the answer to this one, but will wait so as not to overcomplicate things. Thanks again

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Sun, 02/09/2014 - 01:01

alicemouse

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Thanks for doing this, Mandy! It's so nice of you to help all of us out with these questions.

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Sun, 02/09/2014 - 02:01

Mandy

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Posts: 2485

Vettelover wrote:

Thank You very very much Mandy, it is greatly appreciated.

You're welcome very much. These answers to questions we get all the time. These are the basics.

Disney Holic wrote:

Thanks so much Mandy.

I have a question, if I purchase a MYW ticket now for our trip, and link it to my MDE and onsite stay, I can use it to prebook FP+ before getting to the parks.

However, if on arrival and before first use I then upgrade to an Annual Pass, will the AP be linked into MDE and will my FP+ bookings be transferred over to the AP?

I have more questions depending on the answer to this one, but will wait so as not to overcomplicate things. Thanks again

To pre-select you have to link both your park tickets and resort reservation to MDE. I have no idea about upgrading to an annual pass and whether not the existing fastpass reservations would transfer. That's a trial and error type thing. If they don't transfer, then I think guest relations may be able to help since they have more power to do stuff.

alicemouse wrote:

Thanks for doing this, Mandy! It's so nice of you to help all of us out with these questions.

You're welcome. It will help you guys have a better vacation and will help out the cms as well.

Sun, 02/09/2014 - 02:26

Magic Days

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Posts: 601

Hi Mandy. Long time no see. Looking at a Christmas trip this year so hope to see you then. What is the overall feel from guest over limiting fast pass selections? Is there any consideration of letting people stack their ride selection meaning if I want to use my fast pass on one ride like toy story mania so I could get a couple passes for that day?

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Sun, 02/09/2014 - 04:00

JMUDukz

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Posts: 822

Mandy wrote:

Vettelover wrote:
Thank You very very much Mandy, it is greatly appreciated.

You're welcome very much. These answers to questions we get all the time. These are the basics.

Disney Holic wrote:
Thanks so much Mandy.

I have a question, if I purchase a MYW ticket now for our trip, and link it to my MDE and onsite stay, I can use it to prebook FP+ before getting to the parks.

However, if on arrival and before first use I then upgrade to an Annual Pass, will the AP be linked into MDE and will my FP+ bookings be transferred over to the AP?

I have more questions depending on the answer to this one, but will wait so as not to overcomplicate things. Thanks again

To pre-select you have to link both your park tickets and resort reservation to MDE. I have no idea about upgrading to an annual pass and whether not the existing fastpass reservations would transfer. That's a trial and error type thing. If they don't transfer, then I think guest relations may be able to help since they have more power to do stuff.

alicemouse wrote:
Thanks for doing this, Mandy! It's so nice of you to help all of us out with these questions.

You're welcome. It will help you guys have a better vacation and will help out the cms as well.

They should transfer when you link your AP to the MDE b/c you still have valid park admission. I went down w/only a MNSSHP ticket linked to my account, which let me make FP+ for MK, and when I upgraded to an AP, the FP+ transferred.

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Sun, 02/09/2014 - 11:37

King Fergus

Mandy wrote:

Most of you are still not fully informed on fastpass+ so I thought I would post an information post.
This is how fastpass+ works right now and could change at anytime. Remember, it is still in the testing phase.
Disney resort guests can pre-select their fastpasses up to 60 days in advance. Everyone else makes the selections day off at the park which you want fastpasses. Everyone gets three fastpasses a day. If you use fastpasses at one park (i.e. Magic Kingdom), you can't use them at any other park that same day. You still need everyone's park tickets to get the fastpasses. So mom can't choose fastpasses for herself then expect everyone else to get in with her. You still have times to show up to the attractions to use the fastpass. The sooner you get to the park, the better fastpass times you'll get and the more attraction availability. Lines for the kiosks may look long but most of them are under 10 minutes. Most families bring everyone with them to pick fastpasses and that makes it look longer then it is. There could be 30 people in line but it could only be five families. There have been instances of where there is a group of 8 or more but all eight of them have to be in line. When you get in line for the kiosk, have in mind what rides you want to choose and have your park tickets out by the time you get to the front of the line. It also helps, when you have all the cards labeled with names on the back. The cards say please print name and it really means to have it printed. You can modify fastpasses as long as they haven't been used.

I believe that is all the information that is asked on a daily basis. If you have more questions or need some clarification, feel free to ask and I can answer them to the best of my knowledge.

Mandy..Can I verify that I've read this correct..You said everyone gets 3 FP per day...Therefore my DW and DS have 3 on their tickets..Does that mean we get a total of 9 per day...

Sun, 02/09/2014 - 12:00

Mandy

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Posts: 2485

Magic Days wrote:

Hi Mandy. Long time no see. Looking at a Christmas trip this year so hope to see you then. What is the overall feel from guest over limiting fast pass selections? Is there any consideration of letting people stack their ride selection meaning if I want to use my fast pass on one ride like toy story mania so I could get a couple passes for that day?

Some people don't care and others are irritated about the limitation to three but the ones that care the most are the ones who knew how to use the system to get like ten. Do you mean like getting a TSM fastpass then getting one at another park? I'm not sure if that will happen if that's what you are asking.

King Fergus wrote:

Mandy wrote:
Most of you are still not fully informed on fastpass+ so I thought I would post an information post.
This is how fastpass+ works right now and could change at anytime. Remember, it is still in the testing phase.
Disney resort guests can pre-select their fastpasses up to 60 days in advance. Everyone else makes the selections day off at the park which you want fastpasses. Everyone gets three fastpasses a day. If you use fastpasses at one park (i.e. Magic Kingdom), you can't use them at any other park that same day. You still need everyone's park tickets to get the fastpasses. So mom can't choose fastpasses for herself then expect everyone else to get in with her. You still have times to show up to the attractions to use the fastpass. The sooner you get to the park, the better fastpass times you'll get and the more attraction availability. Lines for the kiosks may look long but most of them are under 10 minutes. Most families bring everyone with them to pick fastpasses and that makes it look longer then it is. There could be 30 people in line but it could only be five families. There have been instances of where there is a group of 8 or more but all eight of them have to be in line. When you get in line for the kiosk, have in mind what rides you want to choose and have your park tickets out by the time you get to the front of the line. It also helps, when you have all the cards labeled with names on the back. The cards say please print name and it really means to have it printed. You can modify fastpasses as long as they haven't been used.

I believe that is all the information that is asked on a daily basis. If you have more questions or need some clarification, feel free to ask and I can answer them to the best of my knowledge.

Mandy..Can I verify that I've read this correct..You said everyone gets 3 FP per day...Therefore my DW and DS have 3 on their tickets..Does that mean we get a total of 9 per day...

Each person gets three fastpasses for themself. If your DW gets Space Mountain, Peter Pans Flight and Pirates of the Caribbean fastpasses, only your DW can get on those rides.

Sun, 02/09/2014 - 12:01

King Fergus

Mandy wrote:

Magic Days wrote:
Hi Mandy. Long time no see. Looking at a Christmas trip this year so hope to see you then. What is the overall feel from guest over limiting fast pass selections? Is there any consideration of letting people stack their ride selection meaning if I want to use my fast pass on one ride like toy story mania so I could get a couple passes for that day?

Some people don't care and others are irritated about the limitation to three but the ones that care the most are the ones who knew how to use the system to get like ten. Do you mean like getting a TSM fastpass then getting one at another park? I'm not sure if that will happen if that's what you are asking.

King Fergus wrote:
Mandy wrote:
Most of you are still not fully informed on fastpass+ so I thought I would post an information post.
This is how fastpass+ works right now and could change at anytime. Remember, it is still in the testing phase.
Disney resort guests can pre-select their fastpasses up to 60 days in advance. Everyone else makes the selections day off at the park which you want fastpasses. Everyone gets three fastpasses a day. If you use fastpasses at one park (i.e. Magic Kingdom), you can't use them at any other park that same day. You still need everyone's park tickets to get the fastpasses. So mom can't choose fastpasses for herself then expect everyone else to get in with her. You still have times to show up to the attractions to use the fastpass. The sooner you get to the park, the better fastpass times you'll get and the more attraction availability. Lines for the kiosks may look long but most of them are under 10 minutes. Most families bring everyone with them to pick fastpasses and that makes it look longer then it is. There could be 30 people in line but it could only be five families. There have been instances of where there is a group of 8 or more but all eight of them have to be in line. When you get in line for the kiosk, have in mind what rides you want to choose and have your park tickets out by the time you get to the front of the line. It also helps, when you have all the cards labeled with names on the back. The cards say please print name and it really means to have it printed. You can modify fastpasses as long as they haven't been used.

I believe that is all the information that is asked on a daily basis. If you have more questions or need some clarification, feel free to ask and I can answer them to the best of my knowledge.

Mandy..Can I verify that I've read this correct..You said everyone gets 3 FP per day...Therefore my DW and DS have 3 on their tickets..Does that mean we get a total of 9 per day...

Each person gets three fastpasses for themself. If your DW gets Space Mountain, Peter Pans Flight and Pirates of the Caribbean fastpasses, only your DW can get on those rides.

After I posted it,,I realised it was a silly question..Ain't had my coffee yet..LOL..Cheers..

Sun, 02/09/2014 - 12:45

Disney Holic

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We were FP experts, between that and babyswitch, I was often the runner with the little ones in the stroller while hubby rode with our eldest, then I would babyswitch with him, and we always got more FPs as soon as we were allowed, and used the FPs from the 4yr old for the big rides that he wouldn't go on.

Can't do that now, but my biggest grumble is that if for some reason we want to switch and I ride with our daughter and him look after the little ones for a change .

Has FP+ affected the way babyswitch works by the way?

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Sun, 02/09/2014 - 14:52

jhugo

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Thanks for the info Mandy. This really helps answer a lot of my questions. I do have one question about the fast pass. I heard the 3 passes you get in a day are on a tiered system. Have you heard this and what does that mean? Would for example Soarin and Test Track be top tiered rides and can I only pick one?

Sun, 02/09/2014 - 15:18

JMUDukz

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Posts: 822

jhugo wrote:

Thanks for the info Mandy. This really helps answer a lot of my questions. I do have one question about the fast pass. I heard the 3 passes you get in a day are on a tiered system. Have you heard this and what does that mean? Would for example Soarin and Test Track be top tiered rides and can I only pick one?

That is the case. When you go to make your FP+ selections, you will get a "pick one from this group" option that has the most popular attractions (TSMM, RNR Coaster, Test Track, Soarin', Fantastmic, Maelstrom, IllumiNations, etc are some that are in the groups for their respective parks). You may pick ONE for those and then you get 2 from the other attractions. So if you want to ride Soarin' and Test Track, you will either wait for one of those, or you will have to FP+ it for another day (and you still can only FP+ one park per day). The tiering really seems to apply to DHS and Epcot, in making my FP+ selections, I haven't found it has hampered me much making my selections for MK or AK (for instance, one day I have FP+ for both princess meet and greets and Mickey's meet and greet - no restrictions).

Surprisingly, ToT is not in the top tier for DHS, so you can do TSMM and ToT, which is fine for me!!

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Sun, 02/09/2014 - 19:48

SpamGoddess

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Magic Kingdom and Animal Kingdom still aren't on the tiered system yet, if they'll be put on a tiered system at all (some are thinking the Mine Train may put MK on a tiered system, but I'm hoping not).

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Sun, 02/09/2014 - 23:12

Mandy

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Posts: 2485

Disney Holic wrote:

We were FP experts, between that and babyswitch, I was often the runner with the little ones in the stroller while hubby rode with our eldest, then I would babyswitch with him, and we always got more FPs as soon as we were allowed, and used the FPs from the 4yr old for the big rides that he wouldn't go on.

Can't do that now, but my biggest grumble is that if for some reason we want to switch and I ride with our daughter and him look after the little ones for a change .

Has FP+ affected the way babyswitch works by the way?

Nope the rider switch (baby switch) works the same way. You still go to the attraction and ask for the switch.

Sun, 02/09/2014 - 23:16

Mandy

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Posts: 2485

JMUDukz wrote:

jhugo wrote:
Thanks for the info Mandy. This really helps answer a lot of my questions. I do have one question about the fast pass. I heard the 3 passes you get in a day are on a tiered system. Have you heard this and what does that mean? Would for example Soarin and Test Track be top tiered rides and can I only pick one?

That is the case. When you go to make your FP+ selections, you will get a "pick one from this group" option that has the most popular attractions (TSMM, RNR Coaster, Test Track, Soarin', Fantastmic, Maelstrom, IllumiNations, etc are some that are in the groups for their respective parks). You may pick ONE for those and then you get 2 from the other attractions. So if you want to ride Soarin' and Test Track, you will either wait for one of those, or you will have to FP+ it for another day (and you still can only FP+ one park per day). The tiering really seems to apply to DHS and Epcot, in making my FP+ selections, I haven't found it has hampered me much making my selections for MK or AK (for instance, one day I have FP+ for both princess meet and greets and Mickey's meet and greet - no restrictions).

Surprisingly, ToT is not in the top tier for DHS, so you can do TSMM and ToT, which is fine for me!!

JMU is correct. Only Epcot and DHS have the tiered system where you must choose one from one list then choose two from another.

SpamGoddess wrote:

Magic Kingdom and Animal Kingdom still aren't on the tiered system yet, if they'll be put on a tiered system at all (some are thinking the Mine Train may put MK on a tiered system, but I'm hoping not).

I haven't heard anything about MK and DAK getting put on the tiered system. MK has like 30 fastpass+ selections and DAK doesn't have enough. The fastpasses at those parks don't run out as fast as Epcot and DHS did/does. I think they put the tiered system to give everyone more of a fair chance to get the same fastpasses. Because at Epcot, Test Track and Soarin' would run out of fastpasses first along with TSMM and RNR at DHS.

Mon, 02/10/2014 - 00:36

taratru

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Posts: 556

When I was there in November, I noticed the tiering...but when I had to change my selections, that didn't seem to apply, so I had FP+s for ToT, RnR, and TSMM all in one day after making some changes. I don't know if that still works, though.

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Mon, 02/10/2014 - 02:00

Magic Days

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Posts: 601

Thanks for sharing all the great info. I don't envy your position if having to deal with those if us that are thrilled with the changes. I'm hoping the reduction in fast passes issued will help move some lines along. Only time will tell and I'm sure if they need to course correct they will.

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Mon, 02/10/2014 - 02:14

SpamGoddess

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Posts: 292

Mandy wrote:

JMUDukz wrote:
jhugo wrote:
Thanks for the info Mandy. This really helps answer a lot of my questions. I do have one question about the fast pass. I heard the 3 passes you get in a day are on a tiered system. Have you heard this and what does that mean? Would for example Soarin and Test Track be top tiered rides and can I only pick one?

That is the case. When you go to make your FP+ selections, you will get a "pick one from this group" option that has the most popular attractions (TSMM, RNR Coaster, Test Track, Soarin', Fantastmic, Maelstrom, IllumiNations, etc are some that are in the groups for their respective parks). You may pick ONE for those and then you get 2 from the other attractions. So if you want to ride Soarin' and Test Track, you will either wait for one of those, or you will have to FP+ it for another day (and you still can only FP+ one park per day). The tiering really seems to apply to DHS and Epcot, in making my FP+ selections, I haven't found it has hampered me much making my selections for MK or AK (for instance, one day I have FP+ for both princess meet and greets and Mickey's meet and greet - no restrictions).

Surprisingly, ToT is not in the top tier for DHS, so you can do TSMM and ToT, which is fine for me!!

JMU is correct. Only Epcot and DHS have the tiered system where you must choose one from one list then choose two from another.

SpamGoddess wrote:
Magic Kingdom and Animal Kingdom still aren't on the tiered system yet, if they'll be put on a tiered system at all (some are thinking the Mine Train may put MK on a tiered system, but I'm hoping not).

I haven't heard anything about MK and DAK getting put on the tiered system. MK has like 30 fastpass+ selections and DAK doesn't have enough. The fastpasses at those parks don't run out as fast as Epcot and DHS did/does. I think they put the tiered system to give everyone more of a fair chance to get the same fastpasses. Because at Epcot, Test Track and Soarin' would run out of fastpasses first along with TSMM and RNR at DHS.

MK going to a tiered system is legit just random chatter I've read speculating on the matter. I wouldn't put any real stock in it, but I also wouldn't be surprised. But I do think for the MK to get it we'd need more than 3 selections to begin with. That's why I said "if they'll be put on a tiered system at all" because I don't see a need for either at the moment, but it could change as fp+ in general evolves.

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Mon, 02/10/2014 - 15:51

Allie

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Ok, I thought I had a good handle on this but now I'm confused. What are the kiosks you're talking about, Mandy? Is that only for if you didn't preselect your FP+ attractions?

taratru wrote:

When I was there in November, I noticed the tiering...but when I had to change my selections, that didn't seem to apply, so I had FP+s for ToT, RnR, and TSMM all in one day after making some changes. I don't know if that still works, though.

Awesome! So it was only for your initial pick you were limited to the tiers?

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Mon, 02/10/2014 - 23:11

Mandy

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Allie wrote:

Ok, I thought I had a good handle on this but now I'm confused. What are the kiosks you're talking about, Mandy? Is that only for if you didn't preselect your FP+ attractions?

taratru wrote:
When I was there in November, I noticed the tiering...but when I had to change my selections, that didn't seem to apply, so I had FP+s for ToT, RnR, and TSMM all in one day after making some changes. I don't know if that still works, though.

Awesome! So it was only for your initial pick you were limited to the tiers?

Yea the kiosks are mostly for day guests to set up the fastpasses. If you are staying at a resort and can't get the app to work like it should, then you would come to us to change anything.

You still have to pick within the tiers even after you pick them Taratru.

Thu, 02/13/2014 - 18:38

PhillNYC

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Posts: 186

This is awesome! Thank you!

Once I have used my FP+ reservations each day, am I able to get "regular" FastPasses at the kiosks?

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Fri, 02/14/2014 - 03:26

Mandy

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Posts: 2485

PhillNYC wrote:

This is awesome! Thank you!

Once I have used my FP+ reservations each day, am I able to get "regular" FastPasses at the kiosks?

Nope. It is currently three a day, once you use your three, you can't get no more.

Fri, 02/14/2014 - 17:51

PhillNYC

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Posts: 186

Mandy wrote:

PhillNYC wrote:
This is awesome! Thank you!

Once I have used my FP+ reservations each day, am I able to get "regular" FastPasses at the kiosks?

Nope. It is currently three a day, once you use your three, you can't get no more.

Thank you!

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Sat, 02/15/2014 - 02:00

JMUDukz

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Posts: 822

PhillNYC wrote:

Mandy wrote:
PhillNYC wrote:
This is awesome! Thank you!

Once I have used my FP+ reservations each day, am I able to get "regular" FastPasses at the kiosks?

Nope. It is currently three a day, once you use your three, you can't get no more.

Thank you!

That must have changed. When I was there in Nov, I could still get fast passes at the rides that were still issuing paper fast passes after I'd used my FP+. In fact, we were able to get a paper fastpasses at AK for the safari before we'd used our FP+ at Epcot later that day.

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Sat, 02/15/2014 - 02:34

JanJ

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Yeah, no more paper fastpasses. All the machines for the paper ones are all covered up and the CM's like Mandy help out the guests that aren't staying on site to pick FP+ once they get into the park. I think that changed in late December, early January.

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Sun, 02/16/2014 - 02:15

Mandy

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JMUDukz wrote:

PhillNYC wrote:
Mandy wrote:
PhillNYC wrote:
This is awesome! Thank you!

Once I have used my FP+ reservations each day, am I able to get "regular" FastPasses at the kiosks?

Nope. It is currently three a day, once you use your three, you can't get no more.

Thank you!

That must have changed. When I was there in Nov, I could still get fast passes at the rides that were still issuing paper fast passes after I'd used my FP+. In fact, we were able to get a paper fastpasses at AK for the safari before we'd used our FP+ at Epcot later that day.

No more paper fastpasses. DAK switched over first December 18 then MK in early January and Epcot/Studios switched in middle January. Some of the paper fastpass machines have been removed already. Disney doesn't plan on switching back.

Mon, 02/17/2014 - 00:04

stevenw56

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I sure hope the 3 day fastpass limit will change. A couple weeks ago as annual pass holders, we started the day at Animal Kingdom and got 3 FP's in advance of our visit. By noon we had used up all our FP's and around 3pm we went to MK because extra hours was until midnight. So from 3pm until midnight we could not get anymore FP's. The old paper FP system would of been better for us. I feel like if you use all 3 in one park and go to a different park in the same day, you should be allowed to use the ME app or the kiosk to get more FP's.

Mon, 02/17/2014 - 01:33

kathys

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Posts: 694

Yah I understand that not so happy with the new FP system and I truly hopen that will change soon. If you are a park hopper person and I am (after I have done a full day at MK and Epcot) so it makes it hard and am starting to question the extra cost of a park hopper. And don't even get me started on the tier system at epcot and disney hollywood.

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Mon, 02/17/2014 - 02:49

Mandy

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Joined: 06/18/2013

Posts: 2485

stevenw56 wrote:

I sure hope the 3 day fastpass limit will change. A couple weeks ago as annual pass holders, we started the day at Animal Kingdom and got 3 FP's in advance of our visit. By noon we had used up all our FP's and around 3pm we went to MK because extra hours was until midnight. So from 3pm until midnight we could not get anymore FP's. The old paper FP system would of been better for us. I feel like if you use all 3 in one park and go to a different park in the same day, you should be allowed to use the ME app or the kiosk to get more FP's.

I do believe that park hopping with the fastpasses is coming soon. Not sure how it will work if it does happen. It hasn't been confirmed yet. Not sure if more fastpasses will come. I was told that there was a test with four fastpasses and mostly everyone said that they didn't have time for four. Even now, some people don't have time for three fastpasses and only want one or two of them.

Mon, 02/17/2014 - 09:48

Magic Days

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Joined: 11/02/2012

Posts: 601

On the old fast pass system we could easily use 5 fast passes. But with the new system we are so limited and spread that it isn't as user friendly. Really disappointed in the results thus far. Waiting to see the improvement to the program from a guest perspective.

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