While we were on the cruise, my friend Kristy was kind enough to book our October ADRs for us so that I wouldn't have to tie up too much of our internet package (no, we can not completely disconnect). There was really only 1 that I wanted and that was the Jiko Wine Tasting. She could not get it online or when she called. NO ONE could figure out why it could not be booked.
Once I got home I started trying also, online and calling the dining line. I cleared the cookies from my laptop and tried again, no luck. I would select the tasting, enter the date, it would give me available times but once we clicked the time, it would take me to a pop up of Lady and the Tramp that says
"Sorry for the "Paws"
We seem to have run into an problem booking your dining reservation. Please try again later or call (407) WDW-DINE or (407) 939-3463."
When I called the Dining line they could not give me any answers either. We see it but we can't book it...
I finally decided to call Jiko directly on a Sunday evening, a lovely CM named Amber called me back and told me it must be full. When I explained to her that it is giving me available times, she seemed confused. She proceeded to take my information and told me she would get me booked (even if she had to overbook the tasting) and have someone call me that week with the confirmation. She did inform me that she would be off that week but she was sealing my information in an envelope and giving to her supervisor. 1 day goes by, 2 days, 3 days.... I start calling Jiko and leaving messages. The FOURTH message I just said, "Hi, it's Jennifer again, you should have my information from the messages I have left the last 3 days." The next day I called and someone answered. The CM knew who I was because when I told her my name she said the date I was looking for the wine tasting without me telling her. She said she would give my message to her supervisor now... well why not the other 4 times.
I FINALLY got a call a day later that we were booked. They are still not sure what is wrong with the system, no one had answers. I did get a very nice email from Christopher the Proprietor of Food and Beverage at Jiko with an apology and all of our booking information.
This brings us today.
I am currently on hold (forever hold) with Disney Dining... I am trying to book our ADRs for November. On the MDE app, it only shows the first day of our reservation. I can't book any other days. So I get out of bed and hop on the lap top... again, Lady and the Tramp and the "sorry" note pops up. This is for Yak and Yeti and The Wave. Again, I cleared the cookies, I tried Internet Explorer and the same thing. I did get my Morimoto ADR but it didn't even ask me to select the guests.
It is super frustrating. Anyone else having this much trouble??? I've never had ADR issues prior to trying for Jiko. I just want to make a simple ADR!!!!
"I do not like the cone of shame."
"I want adventure in the great wide somewhere. I want it more than I can tell."
"It seems to me that we have a lot of story yet to tell."