Restaurants with the Best/Worst Service?

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Kristen K.'s picture
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Restaurants with the Best/Worst Service?

Which Disney eatery is a must do on your list because the service is beyond compare? The food so so but the cast members go above and beyond?

On the flip side, is there someplace you eat at Disney even though you know the service may be spotty?

Does one of these outweigh the other in your mind?

My Best Service Restaurant Pick: Turf Club - It's out of the way, but has a solid menu and we had the best service ever here. The cast members really made our night special.

My Spotty Service but Great Food Pick: Ohana - I had such a great time here, and I loved the food but the service was either too attentive or we couldn't find the girl at all.

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Kristen, your best service restaurant pick is exactly the same as mine, to me the Turf Club is a hidden jewel buried deep in the varied restaurants of WDW. Not only the service but the meals shine brightly enough to beckon you to come to this out of the way rest. As far as spotty service I would heve to give that one to LeCellier, mostly because lately as far as I am concerned the service (not to mention the food as well) has been on a downward spiral.

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Where is the turf club? I have NEVER even heard of it!! eek

We havent really experience either, sci-fi dine in wasnt the best service but there was nothing i could pin point, the guy was just never to be found.

Also 50's Prime time, we are up for fun but nothing really happened Sad not that it mattered, we still loved it in there Smile hope for more 'fun' next time Smile

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Robyn, the Turf Club rest. is the sit down dining at Saratoga Springs Resort. It is situated towards the rear of the check-in building, which has a specific name which I forget at the moment. It is out of sight and out of mind for most people, but beleive us it is a great rest. and worth the trip to SSR.

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The best service I've ever had was California Grill, both times I ate there...and the worst was at Boatwrights. The food was AMAZING and the other servers seemed to be really good, just not ours...

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Wow this is a hard one for me, I could agree 100% with Vettelovers choices if it wasn't for the fact of California Grill I would have to put that Cali Grill just over the Turf Club for food and service in my opinion. And Le Cellier, definitely on a downward spiral!

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Best

Teppan Edo (Kinda hard to knock the service there when they are right in front of you cooking your meal, and giving you a show! lol)

Ohana (I know some people dont like being pushed quickly to eat, but we enjoyed it to be honest. And we werent really pushed, but the service was just spot on. Right on top. Got my refills right away, got my next helpings.... just highly enjoyed it.)

Worst

San Angel In (This is one where we had 6 people, so they already get an 18% tip, and felt because they knew that, they did the least possible. The dinner I got was super spicy, and took me forever to eat, because the waiter would never check on us. Was more worried about the 3 other couples he had since he had to work for his tip there.)

Captains Grille (Good food.... but took 40 minutes to get our dinner, then another 45 minutes to get our desserts. We were there for over 2 and a half hours. With an 8 year old and a 2 year old.... nuh uh....)

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Kristen K.'s picture
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Mase wrote:

Ohana (I know some people dont like being pushed quickly to eat, but we enjoyed it to be honest. And we werent really pushed, but the service was just spot on. Right on top. Got my refills right away, got my next helpings.... just highly enjoyed it.)

Refills on soda and water are really a big deal to me. Our server at Ohana let my drink sit empty and just wasn't on the ball. I dis have a great time at Ohana, it was hard for me to pick anywhere at DIsney with really bad service, but Ohana's just wasn't quite what I wanted it to be.

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We've been to 50's Prime Time a few times and always had good service, especially the last time when our server (Cousin Jason, I think) forgot to add our milkshakes on to the bill because we were paying on the dining plan. He came back and said that they were on the him. Very funny, but not that fake over the top stuff.

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Mase wrote:
Best

Teppan Edo (Kinda hard to knock the service there when they are right in front of you cooking your meal, and giving you a show! lol)

Ohana (I know some people dont like being pushed quickly to eat, but we enjoyed it to be honest. And we werent really pushed, but the service was just spot on. Right on top. Got my refills right away, got my next helpings.... just highly enjoyed it.)

Worst

San Angel In (This is one where we had 6 people, so they already get an 18% tip, and felt because they knew that, they did the least possible. The dinner I got was super spicy, and took me forever to eat, because the waiter would never check on us. Was more worried about the 3 other couples he had since he had to work for his tip there.)

Captains Grille (Good food.... but took 40 minutes to get our dinner, then another 45 minutes to get our desserts. We were there for over 2 and a half hours. With an 8 year old and a 2 year old.... nuh uh....)

Agreed....plus I'll add Mama Melrose's......I loved the food here but the service was about as bad as Captain's Grille

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Vettelover wrote:
Robyn, the Turf Club rest. is the sit down dining at Saratoga Springs Resort. It is situated towards the rear of the check-in building, which has a specific name which I forget at the moment. It is out of sight and out of mind for most people, but beleive us it is a great rest. and worth the trip to SSR.

Yep I have never ate there but my inlaws ate there last week when they were there and they really enjoyed it...they said it was one of the best prime ribs they have ever had

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I would have to say Le Cellier was the worst for us. We had reservations and were seated 20 minutes late and then the waitress we had was just so annoying. Her little speech about how all Canadians loved poutine and that is all we eat. My husband turned to her and said well I am Canadian and I hate it! She didn't quite know how to respond so she turned to me and said well all Canadians love it right and I just shrugged my shoulders. Ugh the whole Canadian pavillion experience makes us Canadians look like a bunch of moose and beaver loving goof offs that have nothing better to do than drink beer watch hockey and eat poutine. It was just a huge disappointment all around there for us. Now the best experience is a hard one but I would have to say the 50's diner. When we were there in February we had this great waiter and omg he was hilarious. He even stuck his head through one of those windows and started singing Oh Canada. One table ordered no vegetables with their meal so he brought out little bowls of peas, put whipped cream on them and sang All we are saying is give peas a chance. Oh wow it was an amazing experience!

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Kristen K. wrote:
Mase wrote:

Ohana (I know some people dont like being pushed quickly to eat, but we enjoyed it to be honest. And we werent really pushed, but the service was just spot on. Right on top. Got my refills right away, got my next helpings.... just highly enjoyed it.)

Refills on soda and water are really a big deal to me. Our server at Ohana let my drink sit empty and just wasn't on the ball. I dis have a great time at Ohana, it was hard for me to pick anywhere at DIsney with really bad service, but Ohana's just wasn't quite what I wanted it to be.

I am honestly just starting to think that it can happen anywhere. The server we had didnt let us have a half filled glass. He would fill it up before it got half way down. He was on top of us constantly. So thats weird that your server did that.

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Best Service: there are a lot of restaurants that would qualify for this title Cali Grill, Citricos, Jiko but for me, consistently, every time, every server, Flying Fish Cafe

Worst Service: I don't like to get into "worsts" at Disney. Usually Disney's "worst of" is usually better than most other vacation spots. I will say this, we don't normally go to 'Ohana expecting stellar service. Nuff said.

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I've always has stellar service at California Grill and Jiko. Those evenings are practically perfect in everyway in my mind!

I've had spotty service at both Hollywood Brown Derby and Artist Point. By spotty, I mean that at times it's been perfect, and other times it's been apathetic at best. But I love both so much that I'll keep going.

I also had some of the best service ever at 1900 Park Fare last November. We were a big group, and I'm always impressed with a server who still does a great job, even when their gratuity is guaranteed.

I've never had truly bad service at Disney.

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This is a tough one . . . Have had Great Food and Great Service at Cali Grill and Jiko every time. Love them both! This last trip Narcoossee's also joined that elite club.

Worst service was at Le Cellier. Late seating, Bad table, mediocre food, careless service. Had finally gotten an ADR and were so looking forward to the meal and we were so disappointed.

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Krosten..I agree with your worst service best food pick..Ohana is great but man we have had some subpar servers there. I still remember our first server there was named Carlos..because we nicknamed him Carlost. Because he took our drink order and we never saw him again.

The best service I have ever had is at Olivias by a server named John who has apparently been there forever. He was wonderful..the food was the blah for that place.

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Kristen K. wrote:
Which Disney eatery is a must do on your list because the service is beyond compare? The food so so but the cast members go above and beyond?

On the flip side, is there someplace you eat at Disney even though you know the service may be spotty?

Does one of these outweigh the other in your mind?

My Best Service Restaurant Pick: Turf Club - It's out of the way, but has a solid menu and we had the best service ever here. The cast members really made our night special.

My Spotty Service but Great Food Pick: Ohana - I had such a great time here, and I loved the food but the service was either too attentive or we couldn't find the girl at all.

Turf Club is a great one!!! We went there on a our 2010 trip and it was amazing. Great service and love the location. Food was super yummy.

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We had really great service for (almost) the whole time we were in WDW. I think California Grill and Chef's de France was some of the best actually, plus the food was soooo good at both places those are the only two we want to eat at again when we go back.

The worst we had was actually at Rose and Crown. The manager was kind of rude when we checked in, our table was not that great, and I don't know if our waiter was new or if he was just really busy but it took FOREVER to get his attention for anything. On top of all that, compared to other food we had that trip, our dinner was just okay.

For Disneyland,
I just had some amazing food and service at Club 33 in April, but that is to be expected I suppose. We always seem to have a good experience at Cafe Orleans as well.

We don't eat table service in Disneyland all that often so I don't really have one to list for the worst, haha. Let's hope it continues that way.

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Hmmm,.. The Turf Club was definitely a good place for food, and service. I also enjoyed Raglan Rd. There again, food, and service was excellent ( of course my son kept telling me the woman waiting on us was flirting with me, and being the handsome guy i am (cough, cough) he was probably right). One of the few places I probably won't return to was the pepper market in the Coronado. OK, I think it's considered quick serve dining, but with the staff getting your drinks, I wasn't sure if I was supposed to tip or not, being you order the food at the counter. The kids ( who are almost 20), and I just had an awkward time there.

For a more "boisterous " atmosphere, I did like the Whispering Canyon Cafe, especially with the kids were younger.

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nikamel wrote:
I would have to say Le Cellier was the worst for us. We had reservations and were seated 20 minutes late and then the waitress we had was just so annoying. Her little speech about how all Canadians loved poutine and that is all we eat. My husband turned to her and said well I am Canadian and I hate it! She didn't quite know how to respond so she turned to me and said well all Canadians love it right and I just shrugged my shoulders. Ugh the whole Canadian pavillion experience makes us Canadians look like a bunch of moose and beaver loving goof offs that have nothing better to do than drink beer watch hockey and eat poutine. It was just a huge disappointment all around there for us.

This is exactly why we did not book there. I know we'll have fun playing our drinking game of "count the stereotypes" when we get to the pavilion though. My other game is "How many french words are mispronounced in France". Should be fun!

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Actually, we had rather bad service at Cali Grill - Took forever to get our food, wasn't attentive to us, seemed confused by simple questions... Kinda turned us off from the 2-credit-dining thing

Best service was Kona Cafe - server (wish I remembered his name!) was fantastic, friendly and got us through the meal fast enough for us to get back to the park, but we were never rushed.

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Clairenmn wrote:
Actually, we had rather bad service at Cali Grill - Took forever to get our food, wasn't attentive to us, seemed confused by simple questions... Kinda turned us off from the 2-credit-dining thing

Best service was Kona Cafe - server (wish I remembered his name!) was fantastic, friendly and got us through the meal fast enough for us to get back to the park, but we were never rushed.

eek Sorry to hear you had a bad experience at the Cali Grill, and to be honest, you are the first person I have ever heard say that. We have never had anything but excellent service there and the wait staff is always been remarkable. Kona is a very good restaurant also, but two totally different atmospheres.

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I have had slow service at Cali Grill before (my first visit there) but we were expecting a long, relaxing dinner so it didn't phase us. For us it was time to enjoy the view, soak up the atmosphere and talk about what we were going to do the next day.

The couple at the table next to us however (who were just eating flatbreads and wanted to get out of there and back to the park) was very upset at the leisurely pace of service. I was boggled as why they would go to a fine dining restaurant and want a counter service experience.

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Kristen K. wrote:
I was boggled as why they would go to a fine dining restaurant and want a counter service experience.

Exactly Kristen and I do think that is what alot of people do, especially with children.

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dontthrowsand wrote:
This is exactly why we did not book there. I know we'll have fun playing our drinking game of "count the stereotypes" when we get to the pavilion though. My other game is "How many french words are mispronounced in France". Should be fun!

Ooh! Add these to the Stoopid Shoes game and Epcot World Showcase is a real Hoot! yay

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Ollie wrote:
dontthrowsand wrote:
This is exactly why we did not book there. I know we'll have fun playing our drinking game of "count the stereotypes" when we get to the pavilion though. My other game is "How many french words are mispronounced in France". Should be fun!

Ooh! Add these to the Stoopid Shoes game and Epcot World Showcase is a real Hoot! yay

I'll add that with the "weird hat" game. laugh

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I like to look for Disney shirts....I have seem some interesting ones this summer. Some have been "engineered" to be "cooler" by female guests.... wink

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dontthrowsand wrote:
Ollie wrote:
dontthrowsand wrote:
This is exactly why we did not book there. I know we'll have fun playing our drinking game of "count the stereotypes" when we get to the pavilion though. My other game is "How many french words are mispronounced in France". Should be fun!

Ooh! Add these to the Stoopid Shoes game and Epcot World Showcase is a real Hoot! yay

I'll add that with the "weird hat" game. laugh

rolling

I LOVE those games!!!

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