Basically the hostess at Akerhaus had a bad attitude..which resulted in me running from Norway to Guest Realtions and back in less than 5 minutes in order to ensure that my credit card would not be charged for a meal that the stupid hostess insisted we didn't have an ADR for. (We totally did by the way). She said we didn't have a resevervation and they had no seating..and basically moved on to the people behind me. No help, nothing. Run to GS..we do have one..Norway girl is a moron..run back to Norway.."No, it's not here. You need to leave." Oh no she didn't. I said please look it up by my phone number "Oh here it is"...gave us a pager and expected me to mosey along..no way..not happening. I said to her in my nicest most contradictory voice "So you found it by looking up my phone number?"..yes.."Well..wouldn't it of been easier to just do it that way in the first place?". She somehow later turned into our food runner and I was convinced she was going to spit in my food.
Wow. She clearly missed Disney's customer service training, eh?
Gray
SoloFriendly.com