Closure of railroad

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Wed, 07/03/2013 - 21:10

Sally-Ann

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Joined: 11/15/2012

Posts: 912

Closure of railroad

Have just read that the railroad is being closed between 30 September to 20 October, we were supposed to be doing the behind the steam tour on the 18th I couldn't understand why I had a refund from Disney in my account now I think I know. Would have been nice if they had emailed me! Will contact them in the next few days to see if it really has been cancelled.

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Wed, 07/03/2013 - 21:37

Sally-Ann

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Joined: 11/15/2012

Posts: 912

Having just checked my account it is the Steam Train Tour that I have been refunded boo hiss, but is it normal for Disney to not let you know? Oh well the only good side is that we are doing MNSSHP the night before which is a late finish so no silly early start and maybe breakfast at Kona instead of lunch

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Thu, 07/04/2013 - 02:47

Kristen K.

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Joined: 09/01/2011

Posts: 23803

Sometimes it takes a couple of days for the left hand to let the right hand know what's going on with Disney. With other forum members who have experienced cancellation, they often have heard about tours being stopped or suspended through online forums before Disney was able to contact them.

Thu, 07/04/2013 - 04:41

Sally-Ann

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Joined: 11/15/2012

Posts: 912

Hm I agree but it appears I was refunded on 4 June! (I am really bad at checking my account) so nearly a month is a bit lame really.

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Thu, 07/04/2013 - 05:08