New policy on upgrades to tickets.

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MrHub's picture
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Joined: 10/29/2009
Posts: 9504
New policy on upgrades to tickets.

Saw this and figured I would post it here in case anyone was interested. Didn't know if it would effect anyone here or not.

From Allears.net:

Effective August 3, 2011 the following policy on upgrades becomes effective:

* Tickets can only be upgraded in person, and upgrade requests cannot be made by phone or email.

* When upgrading Magic Your Way Tickets, any entitlements used on the original ticket must be included on the new, upgraded ticket. This means that if the original ticket visited more than one park on any single day, the new ticket must still include the Park Hopper Option. If the original ticket visited a Water Park, DisneyQuest or Disney's Oak Trail Golf Course, then the new ticket must still include the Water Park Fun & More Option.

* When upgrading to Annual product, if the original ticket included the Water Park Fun & More Option, and any part of that option was used, then the Guest may only upgrade to the Premium Annual Pass or Premier Passport.

* Guest may upgrade to a Florida Resident Seasonal Pass or Florida Resident Weekday Select Pass even if the Magic Your Way Ticket was used during a block-out period.

* Tourist, Military and Meeting/Convention Magic Your Way Tickets must have entitlements remaining at the time of an upgrade.

* Florida Resident Magic Your Way Tickets do not need to have remaining entitlements at the time of an upgrade.

Mase's picture
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Joined: 03/02/2011
Posts: 5438

Hmmmm... That's interesting. So in person now rather than a phone call. I wonder what prompted that...?

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