I just seen on touringplans.com that the Walt Disney World Railroad is closed from September 30- November 20. I can't seem to find the operational updates on the Disney site now that they've changed it to the my Disney experience. Does anyone know or have heard if it's going to be closed? We are supposed to do the Behind the Steam Trains tour November 11. We were really looking forward to it 
Spook check to see if they have refunded your money. I had it booked for during the refurb time, they didn't tell me but the money showed back up in my account!
You might of gotten refund for it.
We are rushing to get on the train our first day (29th Sept). In all my trips to WDW, I've never ridden it. On my "to do" list this time. Sorry you will miss your tour, though. So disappointing!
I saw on a couple of websites that it would be re-opening on October 21st but then others are saying November 30th. I can't find anything on the official WDW site though. I went to frequently asked questions and it said you should be able to see what attractions are closed for refurbishment by looking at the interactive park hours page, but I can't find anything!
Went back and checked and it seems our credit card was never charged to begin with. Maybe we'll try calling Disney to see if we can get an exact refurb date.