guest assistance

Articles

New Disability Access Service Card Program Launching at Disney Parks October 9th, 2013

Last year the Walt Disney World Guest Assistance Card (GAC) program came under fire when it was uncovered that some guests had discovered a way to game the system. An increase in the volume of requests, growing abuse, and some very bad press coverage meant that Disney was finally forced to make changes to the program that offers access to its attractions for guests with a wide range of disabilities both obvious and invisible.

Mobility Assistance Rentals for Walt Disney World Vacations

Walt Disney World is well known for its excellence in ADA accommodation for the mobility-impaired traveler. From ample parking and accessible queues, to wheelchair accessible transportation and guest assistance cards: few can argue the lengths Disney has gone to for their guests. For decades now the Parks of Walt Disney World have offered the ability to rent wheelchairs and electric convenience vehicles (ECV or Scooter) for the day to assist guests with physical disabilities in their touring.

Walt Disney World Guest Assistance Cards

**UPDATE**

The Guest Assistance Card Program in this article is being replaced on October 9th, 2013. Please visit our page about the new Disability Access Service Card for the most current information.

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Managing Anxiety Disorder When Traveling to Walt Disney World

For people that suffer from anxiety disorder even a trip to Walt Disney World can cause the worst kinds of stress. However with a little pre-planning you can turn a vacation from nightmare to the sweetest memories. I am not a professional, but several members of my family struggle with anxiety, and these are tips and tricks I use to help keep us touring smoothly.